FedEx Express National Service Disruption

February 17, 2021

FedEx Express experienced substantial disruptions at the Memphis hub last night due to winter weather conditions. Potential delays are possible for package deliveries across the U.S. with a delivery commitment of February 17, 2021. FedEx is committed to provide service to the best of our ability. Please continue to check fedex.com for updates.

Continue to check the status of your shipments on fedex.com or go to fedex.com for updates to FedEx Service Alerts.  You can stay up to date by subscribing to service disruption email notifications at the FedEx Email Subscription Center.

Operational impacts to other FedEx operating companies may vary due to local weather conditions.

Our suspension of Money-Back-Guarantee is ongoing at this time due to the increase in U.S. e-commerce and other effects of the pandemic throughout the world.

Winter Storms

February 17, 2021

Winter storms are causing hazardous conditions across the U.S. Our top priority is the safety and well-being of our team members, as well as providing the highest level of service to our customers. Although contingency plans are in place, some service delays and disruptions can be anticipated for inbound and outbound shipments across the U.S. FedEx is committed to providing service to the best of our ability in areas that can be safely accessed. 

Click here to download additional details on cities, states and ZIP Codes affected. 

Up to date information on weather advisories can be found at the National Weather Service. 

FedEx cares about your safety and we encourage you to prepare for natural disasters. Click here to learn how to prepare your family. 

Shipping to affected areas?

To help avoid delays, we encourage you to contact your recipients to verify whether their location is open or able to receive deliveries. 

Note that potential service disruptions may not affect FedEx Express, FedEx Ground, FedEx Freight, FedEx Office, etc. the same. This may result in different levels of impact as well as cities, states and ZIP Codes serviced. 

Continue to check fedex.com for service updates. For specific shipment status information, please track your shipment at fedex.com. You can also stay up to date by subscribing to FedEx Service Alert email notifications at the FedEx Email Subscription Center. Our suspension of Money-Back-Guarantee is ongoing at this time due to the increase in U.S. e-commerce and other effects of the pandemic throughout the world.