Restricted - States & Territories

Currently we are not able to ship, or sell, any of our Delta 8 THC ( This does not include CBD, CBN, CBG or other cannabinoids) products to the following states: Kentucky, New York, Vermont, Washington, Rhode Island, Alaska, Arizona, Arkansas, Colorado, Delaware, Idaho, Iowa, Mississippi, Montana, Nebraska, Nevada, and UtahUpdated 6-1-2021 For more information click here


Restricted - Military Bases & PO Boxes


Please note that at this time we cannot deliver to Military Bases or PO Boxes. If you place an order to one of these locations you will receive a notification that your order has been refunded for the full amount of the purchase.  We are sorry for any inconvenience; we will keep you informed of any changes to this policy. 

Good CBD Winter Shipping Schedule

*All Domestic (US) Orders include FREE shipping on orders over $100.

FREE SHIPPING * 

UNMATCHED SERVICE  

DESTINATION 

CARRIER / TYPE 

AVG. TRANSIT TIME 

USA 

FEDEX 

2-3 DAYS 

 

*Free 60-Day Returns:If you are not 100% satisfied with your item(s), you can return it within 60-days. 

100% – 60 DAY MONEY-BACK GUARANTEE

IF YOU HAVE QUESTIONS, REACH OUT TO
CUSTOMER SERVICE AT 702-714-1505
OR EMAIL  support@goodcbd.com 


*Please note that at this time, we do not deliver to Military Bases, PO Boxes or the following states. 

If you place an order to one of these locations or states, you will receive a notification that your order has been refunded for the full amount of the purchase. We apologize for any inconvenience; we will keep you informed of any changes to this policy. 

 


* If you are not entirely satisfied with your purchase, we’re here to help. For all refund issues, we encourage you to contact us via email at support@goodcbd.com.

We are confident in the products that we carry and offer a no strings attached money-back guarantee, if for any reason you are not satisfied with your purchase. 

 


Note: We do not handle refunds for purchases made at independent retail locations. If you purchased a Good CBD product at a retail location, or through a website other than goodcbd.com, you would need to deal directly with the store or website where you purchased.


 

DAMAGE DURING SHIPPING - (Unavoidable circumstances)

We take customer satisfaction very seriously. All of our products come lab tested for quality, and all shipments undergo inspection before leaving our warehouses. We do ask that you check your package carefully upon arrival to ensure there’s no damage. If you notice damage has occurred, please contact us and provide detailed information for any product damaged during shipping; from there we will assist you with a refund or replacement.  *Please notify us immediately or within ten days of receipt. 

While we stand behind the quality of our products, the effectiveness of a product is not a valid reason for a refund, as cannabinoids affect everyone differently.


 

REQUESTING A REFUND

To request a refund,  contact Good CBD Customer Service at support@goodcbd.com, and one of our agents will start the refund process and answer any questions you may have.


We retain the right to deny any refund for any reason.

 

Current Shipping Delays Due To Weather Across the Country


Dangerous winter storm conditions across the country are continuing to impact travel. 

There are shipping hubs across the country that are closed or working at a limited capacity. 

We anticipate further shipping delays due to weather.


WEATHER AND OTHER SERVICE DISRUPTIONS

 

FedEx Express National Service Disruption

February 17, 2021

FedEx Express experienced substantial disruptions at the Memphis hub last night due to winter weather conditions. Potential delays are possible for package deliveries across the U.S. with a delivery commitment of February 17, 2021. FedEx is committed to provide service to the best of our ability. Please continue to check fedex.com for updates.

Continue to check the status of your shipments on fedex.com or go to fedex.com for updates to FedEx Service Alerts.  You can stay up to date by subscribing to service disruption email notifications at the FedEx Email Subscription Center.

Operational impacts to other FedEx operating companies may vary due to local weather conditions.

Our suspension of Money-Back-Guarantee is ongoing at this time due to the increase in U.S. e-commerce and other effects of the pandemic throughout the world.

Winter Storms

February 17, 2021

Winter storms are causing hazardous conditions across the U.S. Our top priority is the safety and well-being of our team members, as well as providing the highest level of service to our customers. Although contingency plans are in place, some service delays and disruptions can be anticipated for inbound and outbound shipments across the U.S. FedEx is committed to providing service to the best of our ability in areas that can be safely accessed. 

Click here to download additional details on cities, states and ZIP Codes affected

Up to date information on weather advisories can be found at the National Weather Service

FedEx cares about your safety and we encourage you to prepare for natural disasters. Click here to learn how to prepare your family. 

Shipping to affected areas?

To help avoid delays, we encourage you to contact your recipients to verify whether their location is open or able to receive deliveries. 

Note that potential service disruptions may not affect FedEx Express, FedEx Ground, FedEx Freight, FedEx Office, etc. the same. This may result in different levels of impact as well as cities, states and ZIP Codes serviced. 

Continue to check fedex.com for service updates. For specific shipment status information, please track your shipment at fedex.com. You can also stay up to date by subscribing to FedEx Service Alert email notifications at the FedEx Email Subscription Center. Our suspension of Money-Back-Guarantee is ongoing at this time due to the increase in U.S. e-commerce and other effects of the pandemic throughout the world.