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ALL PURCHASES ARE FINAL & NON-REFUNDABLE. THERE ARE NO EXCEPTIONS TO THIS RULE.
UPDATED: 6-15-2023
IF YOU HAVE QUESTIONS, REACH OUT TO CUSTOMER SERVICE AT support@goodcbd.com BEFORE MAKING YOUR PURCHASE.
For all refund issues pertaining to orders made via www.goodcbd.com we encourage you to contact us via email at support@goodcbd.com.
We do not handle refunds for purchases made at independent retail locations. If you purchased a Good CBD product at a retail location, or through a website other than goodcbd.com, you would need to deal directly with the store or website where you purchased.
If you purchased from www.goodcbd.com and something is wrong with your purchase you may be entitled to a refund as long as we are notified within 10 days. Refunds are not considered and no returns/exchanges will be granted if you have not contacted us within 10 days from when the order was delivered.
While we stand behind the quality of our products, the effectiveness of a product is not a valid reason for refund, as cannabinoids affect everyone differently.
If a product arrives damaged/unusable, or your shipment is missing any products you must notify us the day (within 24hr) of product arrival via email at support@goodcbd.com or here.
The email must contain:
Once we have received this information, a determination will be made. This review process can take up to 5 business days (sometimes longer depending on the issue) to complete. Not providing all of the requested information, if applicable, may result in an automatic denial of your request.
In the event of a valid exchange for broken or damaged products, we will reach out to you with instructions on how to proceed. DO NOT SHIP ANYTHING BEFORE DISCUSSING SHIPPING DETAILS WITH US.
All returns (if granted) are subject to a restocking fee and/or will be denied a refund for the shipping cost. This will be determined on a case by case basis.
We retain the right to deny any refund for any reason. We also retain the right to deny service or sales to any person(s), business, or entity for any reason.
GoodCBD is a leading manufacturer and supplier of CBD products. We pride ourselves on providing consumers the highest quality and best value CBD-infused products. All our products are lab tested to ensure dosing accuracy, potency and quality.
Please note that at this time we cannot deliver to Military Bases. If you place an order to one of these locations you will receive a notification that your order has been refunded for the full amount of the purchase. We are sorry for any inconvenience; we will keep you informed of any changes to this policy.
This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor’s advice should be sought before using this and any supplemental dietary product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. By using this site you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited By Law.
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